Help.
Purchases, previews and your account.
How do I receive my cosmetics?
Your cosmetics appear in LOUD after purchase. Open the cosmetics menu to equip them.
Which account receives my purchase?
Your purchase belongs to the Minecraft account you’re signed in with.
My payment is still processing.
Some payments take a little longer. Check your order in Your Account—you don’t need to buy again.
How does the preview work?
Drag to turn the preview and scroll to zoom. Sign in to see cosmetics on your own skin.
Does LOUD+ renew automatically?
No. Each payment adds 30 days. Renew from Your Account whenever you choose.
Need a hand?
Contact Support at support@loudclient.com. Include the order number from your account.