HELP & SUPPORT

Before you buy, here is how LOUD Store works.

Simple answers about delivery, accounts and payments.

Delivery

Where do my items go?

Every purchase is granted to the Minecraft UUID verified during Microsoft sign-in. Use that same Minecraft account in LOUD Client and the item appears in your inventory.

Identity

Why Microsoft Device Code?

It verifies the Minecraft profile without LOUD ever receiving your Microsoft password. The actual authentication page stays with Microsoft.

Orders

How fast is delivery?

Usually immediate after Stripe confirms payment. Some payment methods settle later, so their delivery can take longer.

Ownership

Can I buy the same item twice?

Checkout removes products already owned by the signed-in Minecraft account. Your inventory is tied to the UUID, not one PC or browser.

Payments

Who handles card details?

Stripe Checkout handles card and local-payment information. LOUD keeps order references and entitlement data, not raw card details.

Support

Something still wrong?

Contact LOUD support or the LOUD Client Discord and include your store order ID plus Minecraft username so the purchase can be found quickly.